Privacy Policy
Welcome to Siggold. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.siggold.com), engage with our IT services, or communicate with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information that you voluntarily give to us when you choose to participate in various activities related to the Site (such as submitting an inquiry or applying for an education session).
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Deliver custom web, app, and IT solutions requested by you.
- Respond to your inquiries, customer service requests, and project proposals.
- Monitor and analyze usage and trends to improve your experience with the site.
- Email you regarding your project status, maintenance updates, or billing.
- Process and manage education session applications and communications.
3. Disclosure of Your Information
We value your privacy. We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services (e.g., Cloudinary, Vercel, AWS), and customer service (the use of information for third-party platforms will be explicitly mentioned on the Project Requirement Document and Project Agreement).
4. Tracking Technologies
- Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information (such as utilizing secure cloud architecture and JWT authentication for internal services). While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: hello@siggold.com